@frauenfelder Apple measures itself by their towering decision to remove the floppy disk—an innovation ethic where they occasionally implement something unpopular but technologically superior. Apple certainly falls on its butt, like end-of-lifing FCP. Adobe on the other hand seems willfully ignorant to how everyday users use things like “Save for Web”. And how frequently we rely on its exclusive, non-migrated, non-reivsed features.
Imagine convincing a bear to switch to a different brand of anticavity rinse. Now this air conditioner doesn’t seem so hard to operate.