Hopefully the takeaway from this #twitter debacle for all of you is that we, as a collection of people, are more powerful than billionaires. All it took to cripple one of the most successful social media platforms in recent memory was for the tech expertise to be taken for granted and for that same expertise to say "No thanks, I'm done." That's why those of us who think unions are a good idea, think unions are a good idea. Collective bargaining is incredibly powerful.