What we're seeing now is the flipside of this transition. The phone network is becoming anti-aspirational, people don't like making, or receiving, phone calls, in general (though specific exceptions still exist). And the business side is getting increasingly unattractive.
One possibility is that government steps in in some way or another. For numerous reasons, including both old and recent history in the US, this is problematic. Putting the NSA in the driver's seat rankles.
Generalistic and moderated instance.