@wilw I’m so sorry. Please find an instance with a better admin. Mastodon is better with you in it.

@fraying @wilw Yes! People have been talking about instances specifically for celebrities and/or brands - maybe that's actually what it takes to make Mastodon work for everybody.

@tsturm @fraying Are celebrities not people too? Are they destined always to be treated differently because of _how others treat them_? That's just wrong, imo. If Mastodon can't work for a person who wants to just be a part of a community, but who happens to be famous, then it doesn't work for anyone.

@suw Celebrity is SCALE. Wilw's following here is modest, about 4k. On Twitter and FB, celeb accounts have tens to hundreds of millions of followers, even billions. That's mind-warping, literally.

(Three books ever have produced over a billion copies: the Bible, Quran, and Mao''s Little Red Book.)

It's powerful when the information flows /out/. It's /crippling/ when it flows /back/.

And infrastructure & admin also take hits.

They''re human.

But yes, it's different.

@tsturm @fraying

@dredmorbius @tsturm @fraying And if a social network can't cope with that, it won't cope with concerted attacks on minority groups, or propaganda, or any one of a million other things that have made FB and Twitter awful. The world is asymmetrical now, and we don't have the tools that we desperately need to deal with that asymmetry.

@suw What Federation offers, specifically, is compartmentalisation.

Booting wilsw /for specious complaints made against him/ is a pathology, though an understandable response for an admin with few other options.

Better, IMO, would be to reach out to wilw, say, "hey, this is a problem and is overwhelming us right now", and suggest, say, freezing his account for a few days whilst to storm blows over and something else can be sorted. It's likely good for general calm.

@tsturm @fraying

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@dredmorbius @suw @tsturm if he’d been doing anything wrong, sure. But he wasn’t.

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@fraying Sometimes, if a problem /concerns/ a specific element, even if that element is /at no fault/, you address it first.

This isn't punishment, it's tretment & resolution.

Also; this process happens /all the time/ in tech, addressing scale. But usually with far more caapitalisation. Most instances are one-person shops. A few have a handful of mods.

@suw @tsturm

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mastodon.cloud

Generalistic and moderated instance.
Everyone is welcome as long as you follow our code of conduct!