【mastodon.cloud : problem is resolved.】
mastodon.cloud was down from 2 Nov - 5 Nov UTC.
We succeeded in fixed the problem.
@TheAdmin When you have technical difficulties, please inform your users. Your Twitter account had no news about the problem.
In Japan, companies are often silent when they have problems, because they are embarrassed.
Europe and America are different. You must announce problems. Reassure people. If not, your reputation will suffer.
@TheAdmin Thank you for your hard work.
What was the problem and why was there absolutely zero communication about the problem?
Generalistic and moderated instance.